“Shelley has been on contract with United Way Suncoast for the past 5 years; she is involved in a number of research, strategic planning, and evaluation projects. Her commitment to learning and teaching is evident in her work. Most importantly, as a consultant she has never disappointed us. She always delivers a product that is of the highest quality and has never missed a deadline.”

Emery M. Ivery, Tampa Bay Area President, United Way Suncoast

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Clients and Projects

Robertson Consulting Group has many repeat clients - a sign of satisfaction with both the quality and the service of the firm. Our clients include community foundations, United Way affiliates, state government, county governments, and nonprofit organizations. In addition, Robertson Consulting Group has worked on evaluation projects with the University of South Florida and Florida Gulf Coast University (including the federally-funded Transition to Teach program).

A few examples are highlighted below; please click here for a  complete list.

Allegany Franciscan Ministries: Common Good Initiative

The Common Good Initiative has identified three communities across the state to work with in collaboration with its citizens and stakeholders to create positive health outcomes in each community. Strategies will include – but are not limited to – advocacy, policy, systems change, and capacity building to create sustainable change. There are multiple evaluation questions, including implementation, lessons learned, identifying common solutions across communities, community capacity, and system change. Data sources include both quantitative and qualitative data. Assessment strategies include the status of collaboration and partnership (sectors present, strength of relationships, and resources), evidence of community mobilization, and community self-assessment of sustainability. 

Florida Department of Children and Families: Underage Drinking Prevention

The Florida Department of Children and Families contracted for a formative and a summative evaluation—using both qualitative and quantitative data—for both the Partnership for Success (PFS) and the Florida Partnership for Collegiate Success Initiative (CSI) grants. These grants funded coalitions in Florida's communities to work on advocacy, system, and policy changes. Data sources included: (1) documents developed through the SARG process, such as each coalition's problem assessment, resources and capacity assessment, community plan, and evaluation plan; (2) progress reports on the community plans as reported through KIT Solutions; (3) annual site visits; (4) archival data; (5) local evaluation data; and (6) secondary data. Four types of analytical tools were used: case studies of each coalition; grading rubrics integrating qualitative and quantitative data; mapping of achievements to long-term outcomes; and synthesis to generate conclusions and recommendations.

Florida Department of Health: Community-Based Tobacco Prevention and Control

Robertson Consulting Group evaluated local tobacco prevention and control programs in Florida's 67 counties. The project included assessing program activities using theories of change recommended by the Centers for Disease Control and Prevention (CDC), recommending changes, and providing tools and resources to implement the evaluation. The project also included assessing 201 quarterly progress reports from 67 counties to aggregate results at the state level; RCG also surveyed both grantees and members of the partnership (n=675). The evaluation assessed the capacity needed to successfully address community-level change. Results were disseminated to grantees and also presented to the state-level task force. The final report, submitted to the CDC, documented process and outcomes and proposed a long-term evaluation plan for community-level tobacco prevention.

Florida Department of Health: Healthy Start Redesign

The goal of the two-year redesign project was to increase the delivery of effective, evidence-based services in order to improve maternal and infant health outcomes for Florida's residents.  The redesign process utilized a redesign committee for oversight as well as diverse subject matter experts in order to: (1) conduct research on risk and protective factors, evidence-based interventions, and evidence-based programs; (2) review and evaluate the Florida Healthy Start program components to assess which are research-informed and evidence-based; (3) develop a comprehensive plan for implementing the redesign to assure program quality and fidelity; (4) identify key effective program elements, processes, and quality indicators that must be monitored during implementation and maintenance; and (5) develop a modular evaluation of the redesign of the program.

Gulf Coast Community Foundation: Homeless Children and Families

Gulf Coast Community Foundation launched an initiative in October 2012 to improve and better coordinate services for homeless families. As part of that initiative, Gulf Coast has commissioned an evaluation to document changes in the system serving homeless children and families. The evaluation includes qualitative interviews and an assessment of quantitative data on services and outcomes. System changes to be assessed include collaboration and relationships among organizations in the system, the network serving families, changes in service delivery, community awareness and commitment, and sustainability.

Healthy Start of Southwest Florida: Help Me Grow

Help Me Grow is being implemented to positively impactthe early identification and intervention system for young children who are not growing or developing properly and link families with needed community and medical resources. Evaluation services include compiling and analyzing data from the call centers and the Help Me Grow telephone advisors; developing administering, and analyzing surveys for healthcare providers, families who received services, referring agencies, and networking partners; analyzing updates to the community resource inventory and assisting in identifying any gaps; and preparing evaluation reports.

Quantum Foundation: Health Navigator Initiative

The Quantum Foundation commissioned an evaluation to assess the implementation and impact of several complementary efforts underway in Palm Beach County, called collectively the "health navigator system." These efforts include implementation of One-e-App—a web-based benefit application and enrollment tool for use by nonprofit organizations—and programmatic training and support for nonprofit organizations' staff in health navigation. The question of interest was: Did more people get more benefits in an efficient way? Using both quantitative and qualitative data, the evaluation explored process questions as well as outcome questions related to the health navigation system in specific organizations in Palm Beach County, and to the clients who these organizations serve. There were five data sources: agency interviews, agency surveys, data from the One-e-App tool, secondary data, and client interviews or surveys.

U.S. Department of Defense: Recovery Credit System Proof of Concept

The purpose of this evaluation was to provide an objective and thorough evaluation of the three-year proof of concept for both the process and the intended impact of a new policy instrument, the Recovery Credit System. The evaluation team worked with a team of national stakeholders and local program operators to develop evaluation questions. Stakeholders included representatives from government, nongovernmental organizations, academia, and private landowners. The final report documented both process and impact and provided recommendations to consider when replicating this model throughout the United States. Results were presented to national stakeholders, Fort Hood command, and a state-level task force.

United Way of Metropolitan Atlanta: Neighbors Helping Neighbors

United Way of Metropolitan Atlanta commissioned RCG to conduct a study of the effectiveness of its $11 million initiative to resettle Hurricane Katrina evacuees.  The project also determined the current needs of evacuees in the Atlanta metropolitan area.  The study had four major components: a compliance review of work plans and reports; an online stakeholder survey; 21 key stakeholder interviews; and a mail survey of Hurricane Katrina evacuees.  Findings were used to develop guidance for disaster response for United Way chapters throughout the country.